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SPRING SALEUP TO 50% OFF

TODAY FREE SHIPPING ON ALL ORDERS

Use coupon code WELCOME10 for 10% off your first order.

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FREQUENTLY ASKED QUESTIONS

FAQ

FREQUENTLY ASKED QUESTIONS

What is the delivery time? +

If your order is received before 1:00 PM (GMT+1), it will be processed the same day.
Processing time: 1–3 days (Mon–Sat)
Delivery time: 3–8 days (Mon–Sat)

At Harrington Oxford, we are committed to sustainability and reducing our environmental impact. We consolidate orders and ship them once a certain volume is reached to minimize unnecessary emissions.

What are your return conditions? +

You have the right to return your order within 30 days of receiving it, without needing to provide a reason.
Return shipping costs are the responsibility of the customer.

To initiate a return, contact us at support@harringtonoxford.co.uk.
Refunds are processed within 7 days after we receive the returned item, provided it is in perfect condition

Can I cancel my order? +

We reserve the right to approve or decline any order, even after confirmation.
Orders that have already been packed or shipped cannot be cancelled.

What happens if I receive the wrong product? +

If you receive an incorrect, missing, or defective item, contact us within 7 days of delivery with your order number, photos of the item, and a brief description of the issue.
We will resolve the matter as quickly as possible.

Is my online order secure? +

Yes. All payments are processed through a secure SSL-encrypted platform.
Your card information is never stored on our servers.

What are the shipping costs? +

Standard shipping is currently free.

Where is my package? +

You will receive a tracking email as soon as your order has been handed over to the carrier.
If your order is shipped in multiple parcels, you will receive a tracking number for each shipment.

Why is my tracking number not working? +

It may take 1–2 business days for the carrier to update tracking information.

Can I exchange an item? +

Exchanges are not available.
If you need a different size or color, return the item and place a new order.

I entered the wrong delivery address. What should I do? +

Contact us immediately at support@harringtonoxford.co.uk.
We will do our best to update your order before it ships

CONTACT US

For any questions about shipping, returns, or anything else, you can reach us through our contact page or by email at support@harringtonoxford.co.uk.

COMPANY INFORMATION

Company Name: RB Engageworks
Address: Schubertlaan 10, 2151 GB Nieuw-Vennep, Netherlands
Company Registration Number: 98559486
Email: support@harringtonoxford.co.uk
Phone: +44 7476605745